Knowledgebase: Manage Groups
How do I Add contacts from an Existing Interest Group into a New or Different Interest Group?
Posted by Justin Olch on 19 October 2010 04:15 PM

If you have a list of the email addresses you want to add to the new/other Interest Group you can use the "Add Contacts" screen, just like you would when adding brand new contacts. Our system will detect the contact already exists and just update their profile.

If you do not have a list of emails but want to browse your list for current contacts and then move them to a new/other Interest Group, you can follow the steps below:

  1. Go to Contacts and select Manage groups

  2. Click on the Interest Group name to display its contacts.

  3. Select the Contacts you wish to move using the checkboxes, or use the Select All option to move the entire list.

  4. In the right corner of the page where it says Mass Action:, select an option from the drop down menu.

Option 1: Save as a New Interest Group - A box will pop up and it will allow you to name and create a new Interest Group

Option 2: Add to Existing Interest Group – A box will pop up and it will allow you to choose from a drop down menu that displays all your existing interest groups.

Tip: If you are deleting a whole interest group and want to move everyone from the deleted group into another interest group, you can do that by clicking the "Delete" link on the Manage Interest Groups page. Before deletion occurs, you will be prompted to move the current contacts in that group.


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